Patient communication reinvented
Ocumail is designed to increase your return rate and educate your patients on the importance of regular eyecare through efficient communication methods.
How Ocumail simplifies your patient communication
Improve Patient Engagement
After each consultation, your patients receive comprehensive information about their conditions, treatments, products and preventive measures directly on their digital devices.
Grow Your Google Reviews
With Ocumail’s review management system, you can create personalized customer engagements encouraging your patients to share their positive experiences about your practice online.
Increase Patient Return Rate
Ocumail automatically reminds your patients about their follow-up visits with detailed personalized information based on the treatment plan you provided, which reduces the industry average time between visits.
Boost Your Productivity
Ocumail automates repetitive and time-consuming tasks such as appointment scheduling, pre-bookings, recalls, birthday messages, and database management, freeing up time to focus more on the patient’s experience.
Binocular Vision Tests
Over 20 binocular vision tests to choose from.
Fixation Targets & Images
Packed with many child friendly images and target categories making it much easier to perform retinoscopy on a child. Loaded with the traditional duo chrome balancing tests to avoid head tilt issues.
Contrast Sensitivity
Do a more in-depth CS analysis with nine optotypes to choose from with randomization. A great way to motivate regular visits for early vision loss and eye disease detection.
Astigmatism Tests
Quickly determine cyl axis and power, saving time for you and the patient. This test is most useful in high cyls and patients with keratoconus.
Biconical Vision Tests
Determine gross and stereo acuity threshold tests. Measure your patient with 3D ability.
Upload Your Own Videos
Upload your own educational videos on eye disorders and diseases or product videos to improve sales.
Clarity
Interactive videos and images assist with anatomy, pathology and lens explanations.
Pricing
No Questions Asked 60 Day Money Back Guarantee!
Bronze
Features
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Delivered Patient Report Post consult report delivered to patient devices
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Custom Branding Customise to your practice, logo and brand identity
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Add Patient Records Create digital patient records
-
Email Validation Realtime validation of patient email addresses maximizes delivery rate
-
Patient Analytics Build greater business intelligence and insight into customers
-
Eyecare Library Detailed info for patient access on their conditions & prescribed treatment
Bronze
Features
-
Delivered Patient Report Post consult report delivered to patient devices
-
Custom Branding Customise to your practice, logo and brand identity
-
Add Patient Records Create digital patient records
-
Email Validation Realtime validation of patient email addresses maximizes delivery rate
-
Patient Analytics Build greater business intelligence and insight into customers
-
Eyecare Library Detailed info for patient access on their conditions & prescribed treatment
Gold
Features
-
Delivered patient report Post consult report delivered to patient devices
-
Custom branding Customise to your practice, logo and brand identity
-
Add Patient records Create digital patient records
-
Email validation Realtime validation of patient email addresses maximizes delivery rate
-
Patient analytics Build greater business intelligence and insight into customers
-
Eyecare library Detailed info for patient access on their conditions & prescribed treatment
-
Social Media Integration Direct patients to your social platforms
-
Contact Lens Ordering Pre-empt patient CL re-ordering reduces overwear and grows revenue
-
Database Import Import your existing patient information
-
Revisit appointments A proactive intelligent approach means patient return sooner
-
Practitioner personalisation Include the practitioner profile photo, details and credentials
-
Custom Reviews Increase your online presence and website rankings
-
Integrations Seamless integration to your existing reviews, e-commerce and your online appointment book
-
Prebookings Pre-book patients' next appointment date inadvance
-
Review messaging Increase visitors to your review platform with custom review messaging
-
Calendar Manage and schedule appointments from any device
-
Appointment Reminders Patient reminder includes specific diagnosis and appointment details
-
Birthday messaging Automated sending, personalised messaging, never forget a birthday again!
-
Ocumail Analytics Gain insight into your customer journey, then use Analytics to help you reach your goals.
-
API Seamless integration between your current website and other software
Gold
Features
-
Delivered patient report Post consult report delivered to patient devices
-
Custom branding Customise to your practice, logo and brand identity
-
Add Patient records Create digital patient records
-
Email validation Realtime validation of patient email addresses maximizes delivery rate
-
Patient analytics Build greater business intelligence and insight into customers
-
Eyecare library Detailed info for patient access on their conditions & prescribed treatment
-
Social Media Integration Direct patients to your social platforms
-
Contact Lens Ordering Pre-empt patient CL re-ordering reduces overwear and grows revenue
-
Database Import Import your existing patient information
-
Revisit appointments A proactive intelligent approach means patient return sooner
-
Practitioner personalisation Include the practitioner profile photo, details and credentials
-
Custom Reviews Increase your online presence and website rankings
-
Integrations Seamless integration to your existing reviews, e-commerce and your online appointment book
-
Prebookings Pre-book patients' next appointment date inadvance
-
Review messaging Increase visitors to your review platform with custom review messaging
-
Calendar Manage and schedule appointments from any device
-
Appointment Reminders Patient reminder includes specific diagnosis and appointment details
-
Birthday messaging Automated sending, personalised messaging, never forget a birthday again!
-
Ocumail Analytics Gain insight into your customer journey, then use Analytics to help you reach your goals.
-
API Seamless integration between your current website and other software
Silver
Features
-
Delivered patient report Post consult report delivered to patient devices
-
Custom branding Customise to your practice, logo and brand identity
-
Add Patient records Create digital patient records
-
Email validation Realtime validation of patient email addresses maximizes delivery rate
-
Patient analytics Build greater business intelligence and insight into customers
-
Eyecare library Detailed info for patient access on their conditions & prescribed treatment
-
Social Media Integration Direct patients to your social platforms
-
Contact Lens Ordering Pre-empt patient CL re-ordering reduces overwear and grows revenue
-
Database Import Import your existing patient information
-
Revisit appointments A proactive intelligent approach means patient return sooner
-
Practitioner personalisation Include the practitioner profile photo, details and credentials
-
Custom Reviews Increase your online presence and website rankings
-
Integrations Seamless integration to your existing reviews, e-commerce and your online appointment book
Silver
Features
-
Delivered patient report Post consult report delivered to patient devices
-
Custom branding Customise to your practice, logo and brand identity
-
Add Patient records Create digital patient records
-
Email validation Realtime validation of patient email addresses maximizes delivery rate
-
Patient analytics Build greater business intelligence and insight into customers
-
Eyecare library Detailed info for patient access on their conditions & prescribed treatment
-
Social Media Integration Direct patients to your social platforms
-
Contact Lens Ordering Pre-empt patient CL re-ordering reduces overwear and grows revenue
-
Database Import Import your existing patient information
-
Revisit appointments A proactive intelligent approach means patient return sooner
-
Practitioner personalisation Include the practitioner profile photo, details and credentials
-
Custom Reviews Increase your online presence and website rankings
-
Integrations Seamless integration to your existing reviews, e-commerce and your online appointment book
FAQs
All reports indicate a status of either delivered, opened, sent or bounced.
You can redirect your patients to any platform that you would like them to make a booking on. Alternatively, an email will be sent to the practice to contact the patient as they would like to make an appointment.
Recalls are scheduled based on what was diagnosed and prescribed. A health recall will first be released if the patient does not return, and a product recall will be sent out.
Messages within Ocumail are fully customizable.
An email is sent to the practice when a patient engages with a review link.
Ocumail can communicate on both platforms, SMS and email.
