The danger of using outdated equipment

The danger of using outdated equipment Share on facebook Share on twitter Share on linkedin The equipment available to eye care professionals continues to develop rapidly, with both steady improvements to existing types of diagnostic equipment and the introduction of new equipment. Optometrists seem to be spending more money each year on technology to remain […]

How patient education directly influences practice turnover

How patient education directly influences practice turnover Share on facebook Share on twitter Share on linkedin In optometry, it is vital for the patient to understand their specific conditions and how to manage it going forward. There are various ways to educate patients about their general eye health and conditions. The most likely method is […]

Positive patient experience will result in better loyalty and higher turnover

Positive patient experience will result in better loyalty and higher turnover Share on facebook Share on twitter Share on linkedin Positive patient experience will result in better loyalty and higher turnover Patient satisfaction is so important today, with the rise of medical costs and medical insurance premiums. As result patients are becoming more personally involved […]

What impact does your frontliner’s telephone etiquette have on your business?

What impact does your frontliner’s telephone etiquette have on your business? Share on facebook Share on twitter Share on linkedin Telephone Etiquette: What impact does your frontliner’s telephone etiquette have on your business? Business activities are conducted over the telephone daily. Staff members that are assigned to answering the phones need to be courteous, well-mannered […]

How technology can make or break a healthcare business

How technology can make or break a healthcare business Share on facebook Share on twitter Share on linkedin Technology is continuously improving, it’s everywhere and you are always in contact with it. As innovation continues to progress and add even more benefits to our lives, there is a need to stress how beneficial it is […]

Does providing the patient with information boost loyalty?

Does providing the patient with information boost loyalty? Share on facebook Share on twitter Share on linkedin Patients need to be informed about the products prescribed to them; a value needs to be attached to the price. Providing the patient with product information, explaining why they require that specific product and the benefits of the […]

Ethics in optometry

Ethics in optometry Share on facebook Share on twitter Share on linkedin The information in this article is based on the ethical and professional rules of the Health Professions Council of South Africa as promulgated in the Government Gazette R717/2006. A practitioner should always respect a patient’s confidentiality, privacy, choices and dignity. It is vital […]

Spectrum is moving forward

Spectrum is moving forward Share on facebook Share on twitter Share on linkedin Spectrum moving forward and what you need to know. Digital Optometry announce the global release of Spectrum v6.0.5 today, following their recent server update last night. The latest version includes new Alcon education content and allows for greater customisation of user preferences. […]

New Spectrum v6 Windows 10 Ready

New Spectrum v6 Windows 10 Ready Share on facebook Share on twitter Share on linkedin New Spectrum v6.0 – So much more than acuity charts Digital Optometry announce the global release of Spectrum v6.0 today, following their recent posts on social media last night. The latest version promises to deliver on more than acuity charts, […]